Course Outline

How to Start a Training Session?

• Why Should We Spend Time on a “Welcome”?
• The Welcome Meeting
• Typical Welcome Session Outline
  • The Facilitator’s Role
  • Introduction Methods
  • Introductory Ideas
  • Expectations
  • Training Needs Assessment
  • Training Audit
  • Course Goals, Objectives, Schedule
  • Review Logistics
• Closure

Experimental Learning Cycle

• Designing Training with the ELC
• Session Objectives
• What do you Know About How Adults Learn?
• The Experiential Learning Cycle – ELC
• ELC The Theory
  • Climate Setting
  • Goal Clarification
• The Training Outcomes
• What Other Training Activities Have You Experienced?
• The Experience
• Retention
• Processing, Generalising, and Applying
• Closure

Communication Skills

• Overview of Communication Skills
• Common Methods of Communication
• Process of Sending and Receiving Information
• The Barriers to Understanding/Listening
• How Can We Improve Our Listening Skills?
• The Improvement of Listening and Facilitation Skills as Trainers
  • Paraphrasing
  • Summarising
  • Questioning
  • Verbal and Non-verbal Communication

Groups

• Rationale
• Overview
• Training Participants Groups
• Stages of Group Development
  • Forming, Storming, Norming, Performing, and Adjourning
• Group Dynamics, Processes, and Functions
  • Behaviours Needed for a Group to Function
  • Group Task and Maintenance Behaviors
  • Strategies for Effective Group Processes
  • Working Effectively with Groups

Designing a Training Session

• Creating a Training Programme
• The Basic Steps
• How Long Does it Take?
• The Needs Assessment
• Writing Instructional Objectives
• Types of Learning Objectives
  • Knowledge
  • Skills
  • Attitude
• Action, Objectives, and Characteristics

Choosing Instructional Activities

• Visualise the Session
• Selecting an Activity
• Available Training Activities

Choose your Activity

• Choose your Activity
  • Questioning, Processing, Generalisation, and Application
• Closure
• Writing Stage
• Testing and Starting Again

Closure

• Presentation
• Ending a Training Session
• Things to Do
• Review Content - Summary
• Remaining Questions
• Action Plan
• Evaluation
• Acknowledge Completion
• Closing Remarks
• Active Training Credo